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Below is the process we use to provide you with cash in exchange for your gold scrap, or miscellaneous other valuables. 1: Send us your gold, gems, chains etc. 2: We appraise the value of the material. 3: We contact you, and give YOU the option of taking our offer, or simply saying, "No Thanks, I'll take them back". 4: If you decide to accept our offer, we will issue your great value in a check, money order, bank deposit, alertpay, solidtrustpay, or one of the other processors that we use. 5: If you decide to have your merchandise returned, we will return it by way of C.O.D. postage. ( Meaning that you will be responsible for return shipping. We pay it one way, you pay it back :-) 6: Take Notice: Once you have agreed to accept payment, it is final, and the items Will be melted. Request a FREE Refinery Return Pak today and start receiving your just rewards.