JAMESPOT, Co-Working. Daily.

Client case: RENAULT PRO+
Client
With 15,9% of the market share in 2010, Renault has been for the last 13 years a European leader of the utility vehicle sector.

Objectives and stakes
Gather the signage members of "RENAULT PRO+" in a common an multilingual space.
“RENAULT PRO+”'s  social network aims to stimulate the exchange of useful practices within the company.
We want to boost and increase "RENAULT PRO+" productivity.
Our objective is to accelerate the exchange of information so that we can respond faster and more accurately to the client’s demands.
This system enables us to identify new experts inside the “RENAULT PRO+” signage.

Solution implemented
In each country, the users concerned are :
-the workfore
-the sales team
-the approved coach-builders

The first operational version of the social network is running since january 2012. Two pilot country benefit from the solution.
The platform is organized by Country communities and segmented by themes : type of vehicle and profession

The solution is composed of :
-publication modules: articles, webpages, videos
-conversation modules: questions and answers, forum
-instant translation module
 
Benefits obtained
-Transmitting easily and quicky information to the entire community
-Train and inform in a few clicks all the community members
- Ask questions to all  “RENAULT PRO+” actors
-Reducing our time of response to client’s questions.

Download the PDF Client case

"We chose to work with Jamespot because the solution they proposed fulfilled our needs. It is easily adaptable to our company's profession and not hard to use"1